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Why behavioral health clinics choose Ease over TenEleven (Ensora Health)

Compare Ease Health vs TenEleven (now Ensora Health, formerly Therapy Brands) for behavioral health EHR, billing, and practice management.

“Clinical documentation has always been the part everyone dreads; Ease finally took that pain off our plate.”

Dr. Richard Hoffman, PhD

Clinical Director & Founder

Ease Health EHR platform

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates
Comparison

Ease vs. TenEleven (Ensora Health)

See the difference

Feature
Ease
TenEleven (Ensora Health)
Platform Architecture
Unified CRM + EHR + RCM built from the ground up as one platform
Roll-up of 19+ acquired brands (TheraNest, TenEleven, Fusion) under a single name
Facility Billing (UB-04)
Native UB-04 institutional + CMS-1500 professional claims
No UB-04 support. CMS-1500 only. IOP/PHP/residential programs need a second billing system
AI Documentation
Voice AI Scribe generates clinical notes from sessions automatically
AI Session Assistant added recently. Limited to note creation, not embedded across workflows
Treatment Modalities
17+ modalities including SUD, MAT, IOP, PHP, residential
Focused on solo/small outpatient practices. No SUD, MAT, or residential-specific workflows
Admissions & CRM
Built-in CRM with lead tracking and referral attribution
No integrated CRM. Admissions and referral tracking require separate tools
Reporting & Analytics
Native Power BI dashboards across CRM, EHR, and RCM
Basic practice-level reporting. No cross-module analytics or executive dashboards

TenEleven became part of a 19-brand rollup. That's not a platform.

When your EHR is a collection of acquired products under a new name, integration gaps show up in every workflow.

No facility billing

TheraNest cannot process UB-04 claim forms. If you run IOP, PHP, or residential programs, you need a second billing system on top of TenEleven.

Add-on pricing adds up

Telehealth, e-prescribing, clearinghouse, and advanced features are all separate charges. What looks affordable at signup becomes expensive at scale.

Built for solo practices

TheraNest and TenEleven were designed for solo practitioners and small groups. Multi-site organizations and higher levels of care outgrow the platform quickly.

Results from teams using Ease Health

“Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.”

Jordan

Owner, NOW Counseling

Read Case Study

Join the SUD treatment centers
delivering better care with less admin

Scheduling, documentation, billing, and reporting in one platform. Built for behavioral health from day one.

Explore the Platform
Ease Health EHR platform for behavioral health

FAQ

Ease Health is an AI-native platform built from the ground up with CRM, EHR, and RCM unified in a single system. TenEleven (10e11) is now part of Ensora Health (formerly Therapy Brands), a collection of acquired software brands operating under one name. Ease Health supports 17+ treatment modalities with native facility billing, while TenEleven focuses primarily on solo and small outpatient practices.

Yes. Ease Health generates both UB-04 institutional claims and CMS-1500 professional claims natively. Organizations running IOP, PHP, or residential programs do not need a second billing system. The managed RCM team handles claims, denials, and authorizations with a 99.2% clean claim rate.

Ease Health's Voice AI Scribe is embedded across the entire clinical workflow, generating notes from sessions automatically, scrubbing claims, and assisting with prior authorizations. TenEleven's AI Session Assistant, added recently, focuses on note creation but is not embedded across billing, admissions, or reporting workflows.

Yes. Ease Health is built for organizations of all sizes, from single-location practices to multi-site behavioral health groups. The unified CRM, EHR, and RCM platform scales without requiring additional products or separate billing systems. TenEleven's TheraNest product is designed primarily for solo and small group practices.

Ease Health includes a native CRM that tracks every lead from first contact through admission. Referral sources, conversion rates, and attribution data are all visible in real-time dashboards. TenEleven does not include an integrated CRM, requiring separate tools for admissions and referral tracking.

Yes. Ease Health is purpose-built for behavioral health and supports 42 CFR Part 2 for substance use disorder record protection. This includes segmented consent management and audit trails that platforms designed for general outpatient therapy were not built to handle.

Bring ease back into patient care.

Join the practices that are spending less time on admin and more time with patients.

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