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Solutions

Residential Treatment Facility Software

All-in-one EHR, CRM, and billing software for residential behavioral health treatment centers. Manage census, documentation, and revenue cycle in one platform.
Ease Health Team

Residential Treatment Challenges

Residential behavioral health facilities operate differently from outpatient practices. Patients live on-site for weeks or months, receiving multiple services daily — individual therapy, group sessions, nursing assessments, medication management, and recreational therapy. This creates unique documentation, scheduling, and billing requirements that general EHR systems cannot accommodate.

How Ease Health Supports Residential Programs

Census & Bed Management

Track real-time census across units and locations. See admissions, discharges, and transfers at a glance. Manage waitlists and projected census to maintain optimal utilization rates.

Multi-Service Scheduling

Schedule patients for multiple services per day — individual therapy, group sessions, medication passes, case management, family sessions — with calendar views that show both clinician and patient schedules.

Clinical Documentation

Templates designed for residential workflows: biopsychosocial assessments, treatment plans, individual progress notes, group notes, nursing notes, discharge summaries, and aftercare plans. AI assistance reduces charting burden so clinicians can focus on care delivery.

Integrated Billing

Residential billing is complex: per diem rates, room and board charges, professional services, and ancillary charges all need to be captured accurately. Ease Health automates charge capture from documented services and generates clean claims with payer-specific rules.

Utilization Review

Built-in utilization review tools track authorization status, generate clinical summaries for continued stay reviews, and alert staff when authorizations are approaching expiration — preventing revenue loss from expired auths.

FAQs

What EHR features do residential treatment facilities need?

Residential treatment facilities need census management, multi-day scheduling, group and individual session documentation, shift-based nursing notes, medication administration records, discharge planning tools, treatment plan management, and billing for per diem and hourly rates.

How does Ease Health handle census management?

Ease Health provides real-time census tracking with bed management, admission/discharge projections, and waitlist management. Supervisors get a dashboard showing current census, expected discharges, and pending admissions to optimize utilization.

Can Ease Health handle per diem billing for residential programs?

Yes. Ease Health supports per diem, hourly, and session-based billing models used by residential facilities, with configurable rules for different payers and authorization requirements.