EHR Software for IOP and PHP Programs

Ease Health is the EHR built for intensive outpatient and partial hospitalization programs. Manage group scheduling, multi-session daily billing, attendance tracking, and clinical documentation for structured treatment programs.

“Clinical documentation has always been the part everyone dreads; Ease finally took that pain off our plate.”

Dr. Richard Hoffman, PhD

Clinical Director & Founder

Ease Health EHR platform

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates
Comparison

Ease Health vs. Standard Outpatient EHR

See the difference

Feature
Ease
Standard Outpatient EHR
Group scheduling
Multi-session daily schedules, group rosters, attendance tracking
Individual appointment slots, no group management
Multi-session billing
Bill multiple sessions per day per patient automatically
One claim per visit, manual multi-session billing
Group documentation
Group progress notes with individual patient observations
No group note templates
Program structure
Track hours per week, phase progression, completion criteria
No program structure tracking
Utilization review
Concurrent review documentation, authorization tracking
Manual fax-based review process
Level of care transitions
Seamless movement between PHP, IOP, and outpatient
New intake for each program change

IOP and PHP programs need more than one-on-one session tools

Structured treatment programs run multiple groups per day, bill per session, and track hours toward program completion. Standard outpatient EHRs don't support this workflow.

Group scheduling doesn't exist

IOP and PHP programs run 3-5 groups per day. Standard EHRs schedule one-on-one appointments, not multi-session daily schedules with group rosters and attendance tracking.

Multi-session billing is manual

When patients attend 3-4 sessions in a day, each session needs a separate claim with the right code and modifier. Generic EHRs expect one claim per visit, making IOP/PHP billing a manual, error-prone process.

No program tracking

IOP and PHP programs have structured requirements: minimum hours per week, phase progression, and completion criteria. Without program tracking, staff rely on spreadsheets and manual counts.

Results from teams using Ease Health

“Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.”

Jordan

Owner, NOW Counseling

Read Case Study

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FAQ

The best EHR for IOP programs should handle group scheduling with multi-session daily schedules, group progress note documentation, multi-session billing (multiple claims per patient per day), attendance and hours tracking, utilization review documentation, and seamless transitions between IOP, PHP, and outpatient. Ease Health includes all of these.

Yes. Ease Health supports PHP billing with per diem or per session rates, automatically generates claims for each session attended, handles modifier management, and tracks authorization units. For programs that bill institutional claims, Ease Health supports UB-04 in addition to CMS-1500.

Yes. Ease Health tracks attendance at each group session, calculates weekly and total program hours, monitors phase progression, and alerts staff when patients are at risk of falling below minimum hour requirements for their level of care.

Ease Health supports group progress notes where the facilitator documents the group session once and adds individual patient observations for each attendee. The AI Scribe can assist with drafting both the group summary and individual notes.

Yes. Ease Health supports seamless transitions between levels of care. When a patient steps down from PHP to IOP or from IOP to outpatient, their clinical record transfers automatically, billing codes adjust, and the treatment plan updates without requiring a new intake.

Yes. Ease Health includes utilization review documentation tools that streamline the concurrent review process with payers. Clinical data from the treatment record auto-populates review forms, reducing the time clinicians spend on authorization requests.

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