Substance Abuse Treatment Software Built for SUD Programs

Ease Health is the substance abuse EHR designed for addiction treatment programs. Full 42 CFR Part 2 compliance, ASAM criteria documentation, MAT tracking, and withdrawal management protocols, all with integrated billing and AI documentation.

“Clinical documentation has always been the part everyone dreads; Ease finally took that pain off our plate.”

Dr. Richard Hoffman, PhD

Clinical Director & Founder

Ease Health EHR platform

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates
Comparison

Ease Health vs. Generic EHR

See the difference

Feature
Ease
Generic EHR
42 CFR Part 2 compliance
Native consent management, segmented records, audit trails
Limited or no CFR Part 2 support
ASAM criteria
Built-in ASAM level of care assessment and documentation
Paper-based or no ASAM support
MAT tracking
Medication-assisted treatment protocols, dosage logs, outcomes
Manual tracking in free-text notes
Withdrawal management
CIWA-Ar, COWS, and custom withdrawal scales integrated
Paper-based withdrawal assessments
Multi-level care
Detox, residential, PHP, IOP, and outpatient in one system
Separate systems for each level of care
State reporting
Automated TEDS, state-mandated reporting, outcome measures
Manual data extraction for state reports

Addiction treatment programs need more than a generic EHR

SUD treatment has unique regulatory, clinical, and billing requirements that general-purpose EHRs can't meet without extensive customization.

CFR Part 2 compliance risk

Substance use disorder records require separate consent management under 42 CFR Part 2. Generic EHRs treat SUD records like any other medical record, creating compliance risk and potential violations.

Multi-level billing complexity

SUD programs bill across multiple levels of care (detox, residential, PHP, IOP, outpatient) with different codes, rates, and authorization requirements. Generic EHRs can't handle UB-04 institutional claims alongside professional claims.

Clinical protocols are manual

ASAM assessments, withdrawal protocols (CIWA-Ar, COWS), and MAT documentation should be structured and automated. When these are done on paper or in free-text fields, clinical data is lost and outcomes can't be measured.

Results from teams using Ease Health

“Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.”

Jordan

Owner, NOW Counseling

Read Case Study

Join the SUD treatment centers
delivering better care with less admin

Scheduling, documentation, billing, and reporting in one platform. Built for behavioral health from day one.

Explore the Platform
Ease Health EHR platform for behavioral health

FAQ

The best EHR for substance abuse treatment should include: 42 CFR Part 2 compliance with consent management, ASAM criteria assessment tools, MAT tracking, withdrawal management scales (CIWA-Ar, COWS), multi-level billing (detox through outpatient), and state reporting automation. Ease Health includes all of these in a single platform with AI documentation assistance.

42 CFR Part 2 is the federal regulation that protects the privacy of substance use disorder treatment records. It requires separate consent for disclosure of SUD information, more restrictive than standard HIPAA. Ease Health has native 42 CFR Part 2 consent management, record segmentation, and audit trails built into the platform.

Yes. Ease Health includes medication-assisted treatment workflows for buprenorphine, methadone, and naltrexone programs. Features include dosage tracking, take-home medication logs, PDMP integration, treatment response monitoring, and compliance documentation for DEA and state requirements.

Yes. Ease Health supports all levels of care in a single platform: medical detox, residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient. Patients can move between levels of care without switching systems, and billing adjusts automatically based on the level of care.

Ease Health handles both UB-04 institutional claims (for residential and facility-based services) and CMS-1500 professional claims (for outpatient services). The platform includes automatic code selection based on level of care, prior authorization tracking, and a 99.2% clean claim rate across all claim types.

Yes. Ease Health includes built-in ASAM criteria assessment tools that guide clinicians through the six dimensions of the ASAM assessment. Results map to recommended levels of care and can be used for treatment planning, utilization review, and authorization requests.

Bring ease back into patient care.

Join the practices that are spending less time on admin and more time with patients.

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