EHR Software Built for Residential Treatment Centers

Ease Health is the EHR designed for residential treatment facilities. Manage admissions, bed census, clinical documentation, and UB-04 billing in one platform built for 24/7 care environments.

“Clinical documentation has always been the part everyone dreads; Ease finally took that pain off our plate.”

Dr. Richard Hoffman, PhD

Clinical Director & Founder

Ease Health EHR platform

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

With other systems, you could tell just from the design that they weren’t built for how we work.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

The auditing process is so much easier with Ease. You can really see the client’s story as they progress through treatment.

John Dillensnyder

Executive Director, Treatment Trends

Treatment Trends

If the EHR is working well, then the necessity of clinical documentation doesn’t become the main thing. We can keep the main thing the main thing.

Dr. Richard Hoffman, PhD

Clinical Director & Founder, CCA

Christian Counseling Associates

The actual submitting is so much easier, so much faster. We really like that.

Kate Donchez

Fiscal Manager, Treatment Trends

Treatment Trends

If we say something’s a problem, you’ll get a response. They’ll say, did you try this, show me more, give me a screenshot. They’re solution-based.

Sarah Falwell

Associate Director, Treatment Trends

Treatment Trends

The services don’t get billed until the documentation gets done. The simpler we can make those processes, the fewer errors we have.

Jordan Milby

Owner, NOW Counseling

NOW Counseling

It’s simple, and you can understand it. The clinicians are happier overall. Since we’ve been on it, there’s been zero complaints about the system in our quarterly surveys.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates

It being in one system made a huge difference. The connection between the counselor finishing an encounter and it going straight to billing helped us do a lot more volume.

Alex Hoffman

Project Manager, CCA

Christian Counseling Associates
Comparison

Ease Health vs. Outpatient-Only EHR

See the difference

Feature
Ease
Outpatient-Only EHR
Bed management
Real-time census tracking, bed assignments, capacity planning
No facility management, outpatient scheduling only
UB-04 billing
Native institutional claims with room and board, ancillary charges
CMS-1500 only, no facility billing support
Admissions workflow
Referral tracking, intake assessments, insurance verification
Basic scheduling, no admission pipeline
24/7 documentation
Shift notes, rounds documentation, incident reporting
Session-based notes only
Level of care transitions
Track patients across residential, PHP, IOP seamlessly
New intake required for each level of care
Medication administration
MAR, medication pass documentation, controlled substance logs
Basic medication list, no MAR

Outpatient EHRs don't understand residential care

Running a residential treatment center requires facility management, shift documentation, and institutional billing that outpatient EHRs simply can't handle.

No facility billing

Residential programs bill institutional claims (UB-04) with room and board, ancillary charges, and per diem rates. Outpatient EHRs only support professional claims (CMS-1500), forcing facilities to use separate billing systems.

No census management

Bed tracking, admission and discharge workflows, and capacity planning are table stakes for residential programs. Outpatient EHRs have scheduling calendars, not bed management.

No shift-based documentation

Residential staff document around the clock: nursing notes, shift reports, medication passes, group activities, incident reports. Outpatient EHRs only support session-based progress notes.

Results from teams using Ease Health

“Ease makes the documentation process smooth, increasing our quality of care and employee satisfaction.”

Jordan

Owner, NOW Counseling

Read Case Study

Join the SUD treatment centers
delivering better care with less admin

Scheduling, documentation, billing, and reporting in one platform. Built for behavioral health from day one.

Explore the Platform
Ease Health EHR platform for behavioral health

FAQ

Residential treatment centers need: bed management and census tracking, UB-04 institutional billing, 24/7 shift-based documentation, medication administration records (MAR), admission and discharge workflows, level of care transition tracking, group activity documentation, and 42 CFR Part 2 compliance if treating SUD.

Yes. Ease Health natively supports UB-04 institutional claims with revenue codes, room and board charges, ancillary services, and per diem billing. This is in addition to CMS-1500 professional claims, so facilities that provide both residential and outpatient services can bill everything from one system.

Yes. Patients can transition between detox, residential, PHP, IOP, and outpatient within the same system. The clinical record follows the patient, billing codes adjust automatically, and you maintain continuity of care documentation across all levels.

Yes. Ease Health includes electronic MAR, medication pass documentation, controlled substance tracking, and medication administration logs. Nursing staff can document medication passes in real time from any device.

Ease Health provides real-time bed census tracking, bed assignments by room and building, admission and discharge workflows, and capacity reporting. Admissions staff can see bed availability instantly, and leadership gets census dashboards for planning.

Yes. Ease Health's built-in CRM tracks referral sources, manages the admissions pipeline from initial call through intake assessment and insurance verification, and attributes admissions to marketing channels and referral partners.

Bring ease back into patient care.

Join the practices that are spending less time on admin and more time with patients.

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